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November 2008 IBM Service Management Jams: Bringing you the best in service management thought leadership Today, organizations are faced with many challenging questions. How can they achieve and maintain si...Read More >>
November 2008 Enhance service management through superior visibility and tracking As organizations move to address customer and client needs more effectively, one powerful approach a...Read More >>
November 2008 Implementation model helps organizations improve service levels by addressing core IT concerns Security has, in recent years, become an exceptionally complex topic for IT professionals, who must ...Read More >>
November 2008 Delivering a full range of Internet services on airplanes Delivered within the target deadline and launched in August of 2008, the Aircell in-flight Internet ...Read More >>
November 2008 The pursuit of optimal service management goals and strategies Pulse 2008, the premiere service management event of the year, demonstrated IBM's comprehensive visi...Read More >>